One of the major benefits of data capture and a digital delivery system is the ability of an organization to access their documents easily, and create virtual documents through “like indexing”. For example by Invoice Number, Patient ID, Employee Number. Careful attention to how the document needs to be indexed to meet the enterprise needs of an organization is critical to any electronic document imaging system. The ability to quickly retrieve and access documents to the desktop is a key benefit to a digital delivery system particularly in a customer service environment where a client is on the phone and the document is required to answer questions, pay a bill, or resolve an issue. Properly designed indexing provides an organization the ability to utilize imaged documents in an efficient and organized, digital information library.
SIS will work closely with your team to ensure that careful attention is given on how to best index your documents to meet the needs of your user community. Our professional services team will work aside your implementation team to evaluate the various indexing approaches and options. They will help you determine which solution best meets your needs at the most cost efficient price point.
Spectrum Information Services can provide multiple ways to capture data:
- Single Key Entry
- Double Key Entry
- Double Key Blind Entry
- OCR (Optical Character Recognition)
- ICR (Intelligent Character Recognition)
- OMR (Optical Mark Recognition)
- Match and Merge (populate databases from existing source database)
- Domestic and Off Shore Keying
- Document Classification
- Automatic Indexing